Boston contractors work in some of the oldest housing stock in America: brick row houses, triple-deckers, and brownstones where heating emergencies spike every winter. OnCrew's AI receptionist answers your line 24/7, captures the caller's name, address, and problem, and alerts your on-call team so a real person can call back.
Uses your microphone. Hear Sarah handle an emergency call.
Boston properties have their own quirks, and when something fails the homeowner expects a fast intake on the first call. OnCrew picks up so the call does not go to your competitor instead.
Service calls in Boston often mean long drives between jobs. While you're behind the wheel, OnCrew handles the next call professionally instead of sending the caller to voicemail.
A burst pipe in Back Bay or a no-heat call from South End at midnight is the kind of call you don't want going to voicemail. OnCrew captures the details and alerts your on-call team.
Same number, same professionalism, whether they're in Back Bay or South End.
Distinguishes urgent emergencies from routine requests and captures the caller details either way.
Your on-call team gets notified. The customer gets next-step guidance. You stay on the current job.
OnCrew answers calls for contractors serving every Boston neighborhood. Your AI receptionist works wherever your trucks roll across Greater Boston.
Without OnCrew
Voicemail
Calls go unanswered after hours, and most Boston callers don't leave a message.
With OnCrew
$49/mo
Calls answered 24/7. Urgent issues alerted to your team.
Even one recovered service call can pay for many months of OnCrew. Starter is $49/mo with 100 calls; Pro is $149/mo with 400 calls; Multi-Truck is $349/mo with 1,000 calls. Overage is $0.99/call.
Trade-specific intake details and FAQs for the most common emergency calls in Boston.
Serve more than one trade in Boston, or want the national buyer test for 24/7 phone coverage and missed calls before drilling into a single trade? See the broader Answering Service for Contractors and Builders guide for full-category contractor and builder coverage.
Start a self-serve trial in minutes, or book a founder-guided pilot intake if you want help configuring your script first.
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