AI contractor phone answering service that picks up 24/7 in your business name, triages emergencies in your trade's language, captures full job details, and alerts your on-call crew. No voicemail, no per-minute billing.
Three steps from a forwarded contractor call to a callback-ready lead in your dashboard.
Customers keep dialing the same number they always have. Calls roll into the contractor answering service when you cannot pick up, around the clock or only after hours.
OnCrew greets the caller in your business name, asks the right trade-specific questions, and captures the address, contact info, and a clear summary of the issue.
Real emergencies route to your on-call crew with caller details and an issue summary. Routine calls are queued with notes for the next business day.
Trade-aware triage, full job-detail capture, and team alerts that respect your on-call rotation.
Day, night, weekends, and holidays. The contractor answering service picks up so the lead does not roll to the next contractor.
Trained on the calls each contractor trade actually receives. The AI separates a no-heat call in January from a routine tune-up request.
Address, contact info, the issue in the caller's own words, and trade-specific follow-up questions. Your team starts every callback with the context they need.
Urgent calls trigger an alert with the caller's details and issue summary so your on-call crew can call back fast without listening through voicemail.
Plans include a generous monthly call volume and overage calls are $0.99 each. A long emergency call does not blow up the invoice.
OnCrew greets callers in your company name, follows your script and service area, and gives routine callers clear callback expectations.
Pick the included call volume that matches your shop. Overage calls are $0.99 each so a busy storm week does not blow up the bill.
Starter
$49/mo
100 included calls
$0.99 per call after
Solo contractors and small crews who need 24/7 phone answering without staffing a dedicated phone person.
Pro
$149/mo
400 included calls
$0.99 per call after
Growing contractor shops handling steady call volume across multiple trucks and service areas.
Multi-Truck
$349/mo
1,000 included calls
$0.99 per call after
Multi-crew contractor operations that need full-day overflow plus dedicated nights and weekends.
See full plan details on the pricing page.
A contractor answering service answers your business phone when you cannot pick up so callers reach a real conversation instead of voicemail. OnCrew is an AI contractor phone answering service. It greets callers in your company name, asks trade-specific questions, captures the issue and contact details, and alerts your team for urgent follow-up. Plans start at $49 per month for 100 calls.
OnCrew starts at $49 per month for 100 included calls, with Pro at $149 per month for 400 calls and Multi-Truck at $349 per month for 1,000 calls. Calls beyond your plan are $0.99 each. Traditional live contractor answering services typically charge $200 to $500 per month or per-minute hold-time billing that climbs fast on long calls.
OnCrew is built for HVAC, plumbing, electrical, roofing, garage door, locksmith, restoration, and other home-service contractors. The AI is trained on the calls each trade actually receives so a no-heat call, a burst pipe, a sparking panel, or an active roof leak gets the right urgency level and the right details captured.
No. The contractor answering service replaces voicemail and after-hours dead air, not your team. The AI handles the first conversation, captures who is calling and what is wrong, and alerts your on-call crew so they only get pulled in for the calls that actually need a callback. Routine calls are summarized and queued for the next business day.
Start a 14-day free trial of OnCrew and let the contractor answering service answer your business phone in your company name. Your team only gets pinged for calls that actually need a callback.
Tell us about your shop and our team will walk you through call forwarding, urgency rules, and team alerts on a guided pilot.
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