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Pricing

Predictable pricing. No per-minute traps.

Three plans, priced on how many calls OnCrew answers for you. For many contractors, one booked emergency job can cover months of service.

$49/mo100 calls included$0.99 per extra call

The live answering services compared below start at $99 to $300 a month for a small bundle of minutes or calls. OnCrew is built for contractors with simple, predictable pricing.

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Free 14-day trial. No credit card required to start. Cancel anytime.

Want to hear the receptionist first? Call the demo line: (818) 578-4783

Want guided setup instead?Compare all 3 plans side by side
Plans

Pick by call volume

Every plan answers the same way. Plans differ in included calls, phone numbers, and how many people each one can alert or connect callers to.

Type your call volume, see your exact bill

  1. Create account

    No charge today.

  2. Guided setup

    Hours, voice, forwarding.

  3. Your 14-day trial starts

    Checkout runs on Stripe and no card is requested during the trial.

Starter

For solo contractors who miss calls while on the job.

$49/mo
100 calls/moabout 3 answered calls a day
$0.99/call after included calls
150 alert texts/mo, then $0.05/text
Start Starter trial

Free 14-day trial. No credit card required to start. If you never add a card, the trial simply ends.

Want guided setup instead?

What you get

  • 1 AI phone number
  • Call alerts to you and 3 people
  • 4 live transfer destinations
  • 8 on-call slots
  • Emergency triage & alerts
  • Call transcripts & recordings
  • Appointment request capture and email job summaries
  • Basic analytics
  • Live transfers that announce the caller before connecting
Most popular

Pro

For growing teams running one to five trucks.

$149/mo
400 calls/moabout 13 answered calls a day
$0.99/call after included calls
500 alert texts/mo, then $0.05/text
Start Pro trial

Free 14-day trial. No credit card required to start. If you never add a card, the trial simply ends.

Want guided setup instead?

Everything in Starter, plus

  • 2 AI phone numbers
  • Call alerts to you and 5 people
  • 6 live transfer destinations
  • 20 on-call slots
  • Workflow handoff setup for your current tools
  • Appointment request capture and team handoff
  • Priority support

Multi-Truck

For multi-crew shops that need more than one line.

$349/mo
1,000 calls/moabout 33 answered calls a day
$0.99/call after included calls
1,500 alert texts/mo, then $0.05/text
Start Multi-Truck trial

Free 14-day trial. No credit card required to start. If you never add a card, the trial simply ends.

Want guided setup instead?

Everything in Pro, plus

  • 5 AI phone numbers
  • Call alerts to you and 15 people
  • 16 live transfer destinations
  • 50 on-call slots
  • Each number answers in its own business name with its own notes
  • Multi-location support
  • Dedicated account manager
  • Custom workflow planning

Count only the calls OnCrew answers for you. Nights and weekends is a much smaller number than forwarding your main line all day, and you can move plans from your dashboard whenever that number changes.

Estimate your bill

What would your month cost?

Type your exact number, or slide to the number of calls OnCrew would answer for you in a month. Same published prices as the cards above: plan price, plus $0.99/call after the included calls.

answered calls a month

Best price at 120 calls

Starter$68.80/mo

$49 base + 20 calls past the 100 included at $0.99/call = $68.80.

120 calls runs 20 past Starter but still beats Pro at $149 by $80.20 a month.

Start Starter trial
StarterBest price$68.80/mo$49 + 20 extra calls at $0.99/call
Pro$149/mo280 included calls to spare
Multi-Truck$349/mo880 included calls to spare

Break-even from these same prices: past 201 answered calls a month, Pro costs less than Starter plus overage. Past 602, Multi-Truck costs less than Pro.

No setup fee. No per-minute billing. Cancel from your dashboard anytime. Annual billing is available on request and takes two months off any plan.

2,454 calls answered on OnCrew lines since May 2026, including 653 outside 8 AM to 6 PM. Live count from our call logs, demo and customer lines included.

Compared with live answering

How much does an AI answering service cost?

OnCrew costs $49 to $349 a month for 100 to 1,000 answered calls, then $0.99 for each call past your plan. Live answering costs more for less: Smith.ai receptionist plans start at $300/mo for 30 calls, and Ruby Receptionists starts at $250/mo for 50 minutes.

The shape of the bill matters more than the entry price. OnCrew includes a call quota and charges $0.99 per call past it. Live services sell a smaller bundle of calls or minutes with a much bigger overage, and a storm or a freeze is exactly when a busy shop runs past a small bundle.

  • OnCrew Starter$49/mo100 calls included · $0.99 per call after
  • Smith.ai Starter$300/mo30 calls included · $11.50 per call over 30
  • Ruby Receptionists$250/mo50 minutes included · rate past the bundle not published
  • PATLive$99/mo50 minutes included · $2.29 per additional minute

Smallest live answering bundle each service publishes, read off its own pricing page on September 22, 2026 and October 2, 2026: smith.ai/pricing/receptionists, ruby.com/plans-and-pricing, patlive.com/pricing. PATLive also sells a pay-as-you-go plan: $49/mo plus $2.99 per minute.

Comparing against another service, or the AI built into Jobber or Housecall Pro? The full price board covers every service we have priced, each read off its own page and dated, plus the ones that publish no price.

FAQ

Pricing questions

What happens during the 14-day free trial?
Setup takes about 10 minutes, and your AI receptionist answers in your business name with your hours, services and service area. Forward the calls you miss and see real results before paying anything: captured emergencies, appointment requests and full transcripts. No credit card is needed to start, and if you never add one the trial simply ends. If you have set up your line but Sarah has had fewer than three real conversations by the last days of the trial, we extend it once by 14 days, still with no card.
What if I go over my included calls?
Each extra call is $0.99, billed on your next invoice, and your line keeps answering. Alert texts have a monthly allowance too: 150 on Starter, 500 on Pro and 1,500 on Multi-Truck, then $0.05 per text. Your billing page shows how many calls you have used and how many are left. If you go over every month, check the plan above yours: past 201 answered calls a month, Pro at $149 costs less than Starter plus overage.
Does a hang-up count as a call?
No. A call that ends before anyone speaks, an auto-dialer dropping the line or a caller hanging up on the greeting, is not counted against your plan. Robocalls our filter recognizes, calls from your own team's listed numbers and your own test calls are not counted either. Only calls where a caller actually speaks with Sarah count toward your included calls.
What does a storm month cost?
A 1,000-call month is $349 on Multi-Truck. Staying on Pro would be $149 plus 600 extra calls at $0.99/call, $743 in call charges, so move up from your billing page before the storm. Plan changes take effect right away.
Is OnCrew worth it for a one-person shop?
Yes, that is what Starter is for. When you are under a sink or on a roof, the calls you cannot pick up go to Sarah instead of voicemail, and each one comes back to you as a name, a number, an address and what they need. Your phone still rings first; she only takes what gets away. The more calls you miss, the faster she pays for herself. If you pick up nearly everything during the day, forward nights and weekends, or put your OnCrew number on your website as a second line, and she covers the hours you are off.
Can I switch plans later?
Yes. Move up or down from the billing page in your dashboard whenever your call volume changes. It shows the exact price change before you confirm.
Is there a setup fee?
No. Setup is included on every plan: a few questions about your business, and your AI receptionist and number are created when your trial starts. If you want a hand, reply to your welcome email and we help you finish by email.
Can I cancel anytime?
Yes. Plans are month to month with no contract and no cancellation fee. You cancel from your own dashboard, so you never have to get someone on the phone to leave.
Is there a money-back guarantee?
Yes. If OnCrew does not earn its keep in your first 30 days as a paying customer, email hello@oncrew.ai and we refund your subscription fee for that period. One person reads every refund request and replies within one business day.
Does it work with my office phone system?
Yes. OnCrew answers the calls your existing line does not pick up, so your number and your phones stay as they are. It takes forwarded calls from a cell (Verizon, AT&T, T-Mobile), a landline (Verizon, AT&T, Spectrum, CenturyLink) and office systems and VoIP services such as Verizon One Talk, Nextiva, 8x8, Dialpad, Ooma Office, GoTo Connect, Grasshopper, Zoom Phone, Comcast Business Voice, RingCentral, Google Voice and Vonage. Your setup page shows the exact step for your system; on an office system it is a forwarding setting, not a keypad code.
Is Spanish extra?
No. Spanish (Latin American) is a setting you switch on in your dashboard, and a call answered in Spanish counts the same as any other call: no surcharge and no separate plan. English and Spanish are the languages Sarah speaks today.
Do you offer annual billing?
Yes. Annual billing is available on request and takes two months off any plan: $490, $1,490 or $3,490 a year. Checkout is monthly, so email hello@oncrew.ai and we reply with an annual payment link.

Want to hear the receptionist first? Call the demo line: (818) 578-4783

Want the workflow and trust basics first? See how OnCrew handles your calls

Ready to capture more emergency calls?

Every plan starts with a 14-day free trial, and you can switch plans from your dashboard whenever your call volume changes.

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