Never lose another job to a missed call.
OnCrew answers your phone in two rings, day or night, books the work straight onto your calendar, and texts you the details. You stay on the tools.
Already convinced? Start your free trial
Hear it answer for your company.
Type your company name and listen to your own AI receptionist pick up a real call.
That is how fast OnCrew picks up. No hold music, no queue, no missed caller.
Nights, weekends, and holidays. The phone gets answered while you sleep.
From signup to live on your line. Keep your number or take a new local one.
Every call on our lines gets answered around the clock, including the ones at 2 AM.
On your line in under 10 minutes.
No hardware, no IT project, no training period. If you can fill out a form about your own business, you can set up OnCrew.
Tell OnCrew about your business
Your services, service area, hours, and how you price the common jobs. OnCrew learns it once and never forgets a detail on a call.
Point your number at OnCrew
Keep the number your customers know and forward it, or take a fresh local number from us. Either way, two taps in your phone settings.
OnCrew picks up. You get jobs.
It answers, qualifies the caller, books the visit onto your calendar, and texts you a summary. Urgent calls reach you immediately.
It is 6:29 PM on Memorial Day. A water heater is leaking onto the floor.
Voicemail loses that customer forever. OnCrew answered, got the problem, the address, and the callback number, and logged the job for an ASAP callback. This is that call, word for word, with the names and details changed.
You decide what counts as an emergency and who gets woken up. Everything else books politely for business hours, and you read about it over coffee.
“Well, I'm having a problem with my hot water heater. It's leaking water on the floor.”
“Oh, got it. Let's get someone in touch with you on that. Can I get your name and best callback number, and what's the service address?”
“My name is Walt Carey. The number is five five five, zero one nine four. And the address is six four Cedar Hollow Road, in Fairview.”
Name, callback number, and address read back and confirmed with the caller. Job logged for the team: leaking water heater, wants someone out as soon as possible.
New job: Water heater leaking on the floor. Walt C., 64 Cedar Hollow Rd. Wants someone out ASAP. Callback number on file.
Cheaper than an answering service. Smarter than voicemail.
A human answering service runs $200 to $500 a month and still just takes messages. Voicemail is free, but callers who hit it tend to dial the next shop on the list.
Voicemail
What most shops run today
- ✕Never picks up. Records a message, if the caller stays on.
- ✕Books nothing. The job waits until you call back.
- ✕Knows nothing about your services or prices.
- ✕A 2 AM emergency sounds exactly like a robocall.
Human answering service
The traditional upgrade
- ~Picks up 24/7, with hold times when they are busy.
- ✕Takes a message instead of booking the job.
- ~Reads from a script. Off-script questions get a shrug.
- ~Pages whoever is on the list, urgent or not.
OnCrew
AI receptionist trained on your business
- ✓Picks up in two rings, every hour of every day.
- ✓Books the visit straight onto your calendar and texts you.
- ✓Knows your services, prices, and service area cold.
- ✓Flags true emergencies and wakes the right tech. Your rules.
Simple pricing that scales with your call volume.
Every plan answers every call, books every job, and triages every emergency. The only difference is how many calls are included.
Starter
For the owner-operator
100 calls included
- ✓24/7 answering in two rings
- ✓Calendar booking and SMS job summaries
- ✓Emergency triage with your rules
- ✓$0.99 per call after 100
Pro
For busy single crews
400 calls included
- ✓Everything in Starter
- ✓Zapier connection to your job software
- ✓Priority urgent-call routing
- ✓$0.99 per call after 400
Multi-Truck
For multi-crew shops
1,000 calls included
- ✓Everything in Pro
- ✓Per-tech on-call schedules and routing
- ✓Multiple lines and locations
- ✓$0.99 per call after 1,000
The four things everyone asks.
What happens if I go over my included calls?
Each extra call is $0.99, billed at the end of the month. No surprise tier jumps, no service cutoff mid-month. Your line keeps answering.
Do I have to change my phone number?
No. Keep the number your customers already know and forward it to OnCrew, or take a new local number from us. Either takes a couple of minutes.
What if a caller really needs a person?
OnCrew takes a detailed message and texts you instantly, or transfers urgent calls straight to your cell. You set the rules for when each happens.
Can I cancel anytime?
Yes, from your dashboard in one click, no phone call required. And every new account is covered by a 30-day money-back guarantee.
Hear it answer for your company.
Type your company name. Thirty seconds later you are listening to your own AI receptionist take a call. Then put it on your line for real.
Free 14-day trial · No credit card required to start · Live on your line in under 10 minutes
Prefer the phone? Call the demo line at (818) 578-4783 · or start your free trial