Pasadena's older Craftsman and mid-century homes near Old Town and the Caltech corridor produce a steady flow of urgent service calls — and homeowners expect a real person on the line. OnCrew's AI answers your line 24/7, triages urgent electrical calls, captures the caller's name, address, and problem, and alerts your on-call team so a real person can call back fast.
Founder-guided pilot intake. We confirm fit before any number forwards or scripts go live.
Common scenarios callers describe when they need a electrical contractor right now.
Burning smell from a panel or outlet
Whole-house power loss with utility on
Tripping breaker that will not reset
Sparking outlet or scorched wall plate
Smoke detector failure with no power
Non-urgent calls get the same intake so your team can follow up on their own schedule.
Panel upgrades and load calculations
EV charger installs
Recessed lighting and ceiling fan installs
Outlet, switch, and dimmer replacements
Whole-home surge protection quotes
A Pasadena caller dials your existing business line, even after hours.
Asks the questions a electrical owner would ask: what is happening, where, how urgent, callback number, and address.
We send the call summary to your on-call workflow quickly. A real person on your team decides on next steps.
Same number, same professionalism — across San Gabriel Valley.
Starter is $49/month and includes 30 calls. Pro is $149/month and includes 150 calls. Multi-Truck is $349/month and includes 500 calls. Calls beyond your plan are $0.99 each. Most electrical contractors start on Starter or Pro and grow into a higher plan as volume builds.
Yes. OnCrew is built for service-trade calls. The AI answers your existing business number, asks the questions a electrical dispatcher would ask, and writes the call up so an owner or on-call tech can follow up. It serves contractors throughout Pasadena and the surrounding San Gabriel Valley area.
OnCrew's AI flags the call as urgent based on what the caller says, captures the caller's name, address, and problem, and alerts your team through the channel you choose. A human on your team is the one who calls the customer back and decides on next steps — OnCrew does not promise dispatch times or send anyone on its own.
Starter is $49/month and includes 30 calls. Pro is $149/month and includes 150 calls. Multi-Truck is $349/month and includes 500 calls. Calls beyond your plan are $0.99 each. Most Pasadena electrical contractors start on Starter or Pro and move up as call volume grows.
Your prompt and intake script are reviewed with a founder during pilot setup so the greeting, key questions, and after-hours behavior reflect how you actually run your electrical business in Pasadena. You can adjust the script as you learn what your callers ask for.
OnCrew supports multilingual call handling, which matters across Pasadena. The AI can greet callers, ask intake questions, and capture details in English and Spanish, then hand the call summary off to your team in the language you prefer.
Pilot intake takes a short conversation with a founder. We confirm fit before anything goes live.
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