Pasadena's older Craftsman and mid-century homes near Old Town and the Caltech corridor produce a steady flow of urgent service calls — and homeowners expect a real person on the line. OnCrew's AI answers your line 24/7, triages urgent roofing calls, captures the caller's name, address, and problem, and alerts your on-call team so a real person can call back fast.
Founder-guided pilot intake. We confirm fit before any number forwards or scripts go live.
Common scenarios callers describe when they need a roofing contractor right now.
Active leak during a storm
Storm-damaged shingles or tiles
Tree limb on the roof
Visible sag or interior water staining
Detached flashing or skylight leak
Non-urgent calls get the same intake so your team can follow up on their own schedule.
Roof inspections and condition reports
Tile, shingle, and flat-roof estimates
Gutter and downspout repairs
Skylight and vent flashing replacements
Solar prep and roof recoating quotes
A Pasadena caller dials your existing business line, even after hours.
Asks the questions a roofing owner would ask: what is happening, where, how urgent, callback number, and address.
We send the call summary to your on-call workflow quickly. A real person on your team decides on next steps.
Same number, same professionalism — across San Gabriel Valley.
Starter is $49/month and includes 30 calls. Pro is $149/month and includes 150 calls. Multi-Truck is $349/month and includes 500 calls. Calls beyond your plan are $0.99 each. Most roofing contractors start on Starter or Pro and grow into a higher plan as volume builds.
Yes. OnCrew is built for service-trade calls. The AI answers your existing business number, asks the questions a roofing dispatcher would ask, and writes the call up so an owner or on-call tech can follow up. It serves contractors throughout Pasadena and the surrounding San Gabriel Valley area.
OnCrew's AI flags the call as urgent based on what the caller says, captures the caller's name, address, and problem, and alerts your team through the channel you choose. A human on your team is the one who calls the customer back and decides on next steps — OnCrew does not promise dispatch times or send anyone on its own.
Starter is $49/month and includes 30 calls. Pro is $149/month and includes 150 calls. Multi-Truck is $349/month and includes 500 calls. Calls beyond your plan are $0.99 each. Most Pasadena roofing contractors start on Starter or Pro and move up as call volume grows.
Your prompt and intake script are reviewed with a founder during pilot setup so the greeting, key questions, and after-hours behavior reflect how you actually run your roofing business in Pasadena. You can adjust the script as you learn what your callers ask for.
OnCrew supports multilingual call handling, which matters across Pasadena. The AI can greet callers, ask intake questions, and capture details in English and Spanish, then hand the call summary off to your team in the language you prefer.
Pilot intake takes a short conversation with a founder. We confirm fit before anything goes live.
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