Nexa does not publish its pricing. When checked 2026-08-13, nexa.com showed three plan sizes (Nexa 100, Nexa 300, and Nexa 500, sized by included voice minutes) with no dollar figures anywhere; the official FAQ confirms a setup fee exists ("covers the initial programming, onboarding, and training") without disclosing the amount, says overage minutes bill "at your base rate," which is also undisclosed, and defines billable receptionist "work time" to include after-call follow up, email services, scheduling, dispatching, and "any time spent working on your behalf." No rate for the current Nexa 100/300/500 lineup is published on the official plans or pricing pages, and we found no independent source for one that could be verified, so this guide quotes no per-call or per-minute figure. It covers what Nexa does publish, what to confirm in writing, and the published alternatives.
Last reviewed August 13, 2026.
Featured answer
Nexa pricing in 2026 is quote-only: the official site lists Nexa 100, Nexa 300, and Nexa 500 plans (by included voice minutes) with no published prices, an undisclosed setup fee, and overage billed at an undisclosed base rate. No verifiable per-call or per-minute rate is published for the current plans, so the only reliable number is a written quote. Published contractor-AI alternatives (OnCrew is the contractor-specific example we publish) start at $49/month for 100 included calls with $0.99 per-call overage.
Nexa pricing: what is actually published (2026)
| What | Official (live 2026-08-13) | Get in writing before signing |
|---|---|---|
| Plans | Nexa 100 / 300 / 500 voice minutes | the monthly price of the size they recommend |
| Prices | not published | the full rate card |
| Overage | every additional minute "at your base rate" (rate undisclosed) | the base rate and how partial minutes round |
| Setup fee | exists, amount undisclosed | the exact amount |
| Billable "work time" | per the official FAQ, includes after-call follow up, email services, scheduling, and dispatching | how work time is measured and billed |
| Contract / trial | not published; no free trial mentioned | contract length and cancellation terms |
Sources: nexa.com plans and pricing pages plus the official FAQ, checked live 2026-08-13; no free trial appears on any of them. Get current numbers in writing before signing.
What to confirm on the Nexa sales call
Because nothing is published, the entire bill is negotiation-and-confirmation territory:
- The actual monthly price of the plan size they recommend, and the per-minute or per-call base rate that overage bills at.
- The setup fee amount. The FAQ confirms it exists; the number is undisclosed.
- Rounding policy: whether overage bills in per-second, 30-second, or 60-second increments. At contractor call patterns, rounding materially changes the bill.
- How billable "work time" is measured: the official FAQ says it includes after-call follow up, email services, scheduling, dispatching, and "any time spent working on your behalf"; get the measurement and billing details.
- Spam and wrong-number policy: not published anywhere.
- Contract length and cancellation terms: not published.
Real monthly math for a contractor shop
Worked example: a 4-truck plumbing shop fields 130 calls a month at an average 3.5 minutes per call, 455 clock minutes before any after-call work time is added. On public information you cannot price that month: the plan prices are unpublished, the setup fee amount is unpublished, and overage bills every additional minute at an undisclosed base rate. Each of those numbers moves the total, and each one has to come out of the sales call in writing. The honest summary: you cannot model a Nexa bill from public information.
How much does Nexa cost per month?
Nexa cost per month in 2026: not determinable from public information. The official site publishes plan sizes (100, 300, 500 voice minutes) but no prices, an unspecified setup fee, and overage at an undisclosed base rate. No verifiable per-call or per-minute rate is published for the current plans. Get the full quote in writing, including the setup fee, rounding policy, billable work-time policy, and spam-call policy.
Contractor-AI alternatives at published pricing
| Vendor | Plan | Included calls | Overage | Total monthly at 130 calls |
|---|---|---|---|---|
| OnCrew | Starter | 100 | $0.99 per call | $49 + ($0.99 x 30) = $79 |
| OnCrew | Pro | 400 | $0.99 per call | $149 (no overage at this volume) |
| OnCrew | Multi-Truck | 1,000 | $0.99 per call | $349 (no overage at this volume) |
Every number is on the OnCrew pricing page: no setup fee, no minute rounding (per-call billing), 24/7 coverage, configured contractor intake with urgent-call handoffs and full transcripts, and a 14-day free trial.
When Nexa is still the right choice
An honest read of where Nexa wins:
- Home-service businesses that want live human receptionists from a vendor focused on that segment, with bilingual coverage.
- Larger operations that negotiate: quote-only pricing flexes for volume, and Nexa serves franchise-scale accounts.
- Businesses that want one vendor for answering plus outbound work (appointment confirmation calls, follow-ups), accepting that this work bills against minutes.
If you want to model your bill before a sales call, Nexa structurally does not offer that.
Frequently asked questions
Does Nexa publish its pricing?
No. When checked 2026-08-13, no dollar figures appeared on the official pricing or plans pages. Plan sizes are published (100, 300, 500 voice minutes); prices, setup fee, and overage rates are not.
Does Nexa charge a setup fee?
Yes, per Nexa's own FAQ, which says the fee covers initial programming, onboarding, and training. The amount is not disclosed; get it in writing.
Does Nexa bill per minute or per call?
Officially, plans are sized in voice minutes and overage bills every additional minute "at your base rate." Nexa does not publish that rate, a per-call figure, or rounding increments for the current plans, and we found no independent source for one that could be verified. Confirm the billing unit, the base rate, and rounding in writing.
Does Nexa have a free trial?
None published. No free trial is mentioned anywhere on Nexa's plans and pricing pages or its official FAQ as checked 2026-08-13.
What is the cheapest Nexa alternative for contractors?
For contractor-typical 80 to 150 calls per month, published contractor AI is the cheapest modelable category: OnCrew runs $49 to $349 per month with $0.99 per-call overage. The Nexa alternatives guide for plumbing and trades compares options.
How is OnCrew different from Nexa for contractors?
OnCrew publishes every rate and is contractor-specific AI: trade-aware intake for HVAC, plumbing, electrical, and roofing, configured urgent-call handoffs with full transcripts, per-call billing with no rounding, no setup fee, and a 14-day trial. Nexa is a quote-only live-receptionist service.
Where to start
If you are evaluating Nexa for a contractor shop:
- Pull your last 90 days of call records: call count, timing, average length, percent after-hours.
- Get Nexa's full quote in writing: plan price, base rate, rounding, setup fee, work-time billing, spam policy, contract terms.
- Apply a published alternative to the same call mix. For OnCrew that is $49/$149/$349 per month with $0.99 per-call overage.
- Compare first-quarter totals including the setup fee, not just the monthly sticker.
For OnCrew specifically: start a 14-day free trial at oncrew.ai/lp/vs/nexa, or call the live AI demo line at (818) 578-4783.
Related reading
- OnCrew vs Nexa for contractors
- Nexa alternatives for plumbing companies
- Ruby Receptionist pricing 2026
- How much does an answering service cost in 2026?
- Answering service for contractors: the trade-by-trade intake walkthrough for HVAC, plumbing, electrical, and roofing shops.