Nexa does not publish its pricing. When rechecked 2026-06-10, nexa.com showed three plan sizes (Nexa 100, Nexa 300, and Nexa 500, sized by included voice minutes) with no dollar figures anywhere; the official FAQ confirms a setup fee exists ("covers initial programming, onboarding, and training") without disclosing the amount, and says additional minutes bill "at your base rate," which is also undisclosed. Third-party reviews report roughly $0.65 to $1.19 per call depending on plan, with calls reportedly rounded in 30- or 60-second increments and "work time" (emails sent on your behalf) billed against minutes. Treat every reported number as approximate. This guide covers what is known, what to confirm in writing, and the published alternatives.
Last reviewed June 10, 2026.
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Nexa pricing in 2026 is quote-only: the official site lists Nexa 100, Nexa 300, and Nexa 500 plans (by included voice minutes) with no published prices, an undisclosed setup fee, and overage billed at an undisclosed base rate. Third parties report roughly $0.65 to $1.19 per call with 30- or 60-second rounding, unverifiable against the official site. Published contractor-AI alternatives (OnCrew is the contractor-specific example we publish) start at $49/month for 100 included calls with $0.99 per-call overage.
Nexa pricing as reported (2026)
| What | Official (live 2026-06-10) | Third-party reported (approx) |
|---|---|---|
| Plans | Nexa 100 / 300 / 500 voice minutes | -- |
| Prices | not published | ~$0.65-$1.19 per call by plan |
| Overage | "at your base rate" (rate undisclosed) | rounded in 30-60 second increments |
| Setup fee | exists, amount undisclosed | -- |
| Billable extras | -- | "work time" (emails sent for you) reportedly bills against minutes |
| Contract / trial | not published | no free trial found |
Sources: nexa.com pricing and plans pages plus official FAQ, rechecked 2026-06-10; third-party review reporting for the dollar figures. Get current numbers in writing before signing.
What to confirm on the Nexa sales call
Because nothing is published, the entire bill is negotiation-and-confirmation territory:
- The actual monthly price of the plan size they recommend, and the per-minute or per-call base rate that overage bills at.
- The setup fee amount. The FAQ confirms it exists; the number is undisclosed.
- Rounding policy: third parties report 30- or 60-second increments depending on tier. At contractor call patterns, rounding materially changes the bill.
- What counts as billable "work time": emails and outbound actions reportedly consume plan minutes.
- Spam and wrong-number policy: not published anywhere.
- Contract length and cancellation terms: not published.
Real monthly math for a contractor shop
Worked example: a 4-truck plumbing shop fielding 130 calls a month at an average 3.5 minutes per call (455 clock minutes). On Nexa's reported per-call rates of $0.65 to $1.19, 130 calls would run roughly $85 to $155, which would be cheap for live answering; that gap against every other human service's economics is exactly why the reported figures should be treated skeptically until Nexa confirms them in writing. If actual billing is per-minute at typical live-agent market rates ($1.30 to $2.50), the same volume runs $590 to $1,140 plus the undisclosed setup fee. The honest summary: you cannot model a Nexa bill from public information.
How much does Nexa cost per month?
Nexa cost per month in 2026: not determinable from public information. The official site publishes plan sizes (100, 300, 500 voice minutes) but no prices, an unspecified setup fee, and overage at an undisclosed base rate. Third-party reports of $0.65 to $1.19 per call could not be verified. Get the full quote in writing, including the setup fee, rounding policy, billable work-time policy, and spam-call policy.
Contractor-AI alternatives at published pricing
| Vendor | Plan | Included calls | Overage | Total monthly at 130 calls |
|---|---|---|---|---|
| OnCrew | Starter | 100 | $0.99 per call | $49 + ($0.99 x 30) = $79 |
| OnCrew | Pro | 400 | $0.99 per call | $149 (no overage at this volume) |
| OnCrew | Multi-Truck | 1,000 | $0.99 per call | $349 (no overage at this volume) |
Every number is on the OnCrew pricing page: no setup fee, no minute rounding (per-call billing), 24/7 coverage, configured contractor intake with urgent-call handoffs and full transcripts, and a 14-day free trial.
When Nexa is still the right choice
An honest read of where Nexa wins:
- Home-service businesses that want live human receptionists from a vendor focused on that segment, with bilingual coverage.
- Larger operations that negotiate: quote-only pricing flexes for volume, and Nexa serves franchise-scale accounts.
- Businesses that want one vendor for answering plus outbound work (appointment confirmation calls, follow-ups), accepting that this work bills against minutes.
If you want to model your bill before a sales call, Nexa structurally does not offer that.
Frequently asked questions
Does Nexa publish its pricing?
No. When rechecked 2026-06-10, no dollar figures appeared on the official pricing or plans pages. Plan sizes are published (100, 300, 500 voice minutes); prices, setup fee, and overage rates are not.
Does Nexa charge a setup fee?
Yes, per Nexa's own FAQ, which says the fee covers initial programming, onboarding, and training. The amount is not disclosed; get it in writing.
Does Nexa bill per minute or per call?
Officially, plans are sized in voice minutes and overage bills "at your base rate." Third parties report per-call rates of roughly $0.65 to $1.19 with 30- or 60-second rounding. The discrepancy is unresolved; confirm directly.
Does Nexa have a free trial?
No free trial was found in any source as of 2026-06-10.
What is the cheapest Nexa alternative for contractors?
For contractor-typical 80 to 150 calls per month, published contractor AI is the cheapest modelable category: OnCrew runs $49 to $349 per month with $0.99 per-call overage. The Nexa alternatives guide for plumbing and trades compares options.
How is OnCrew different from Nexa for contractors?
OnCrew publishes every rate and is contractor-specific AI: trade-aware intake for HVAC, plumbing, electrical, and roofing, configured urgent-call handoffs with full transcripts, per-call billing with no rounding, no setup fee, and a 14-day trial. Nexa is a quote-only live-receptionist service.
Where to start
If you are evaluating Nexa for a contractor shop:
- Pull your last 90 days of call records: call count, timing, average length, percent after-hours.
- Get Nexa's full quote in writing: plan price, base rate, rounding, setup fee, work-time billing, spam policy, contract terms.
- Apply a published alternative to the same call mix. For OnCrew that is $49/$149/$349 per month with $0.99 per-call overage.
- Compare first-quarter totals including the setup fee, not just the monthly sticker.
For OnCrew specifically: start a 14-day free trial at oncrew.ai/lp/vs/nexa, or call the live AI demo line at (818) 578-4783.
Related reading
- OnCrew vs Nexa for contractors
- Nexa alternatives for plumbing companies
- Ruby Receptionist pricing 2026
- How much does an answering service cost in 2026?
- Answering service for contractors: the trade-by-trade intake walkthrough for HVAC, plumbing, electrical, and roofing shops.