AI plumber answering service that picks up 24/7 in your business name. It triages burst pipes, sewage backups, and water heater calls, captures the address and the issue, and alerts your on-call plumber.
A homeowner with water pouring through their ceiling will not leave a voicemail. They keep dialing plumbers until someone picks up the phone.
Raw sewage in a basement is a health hazard. If your plumbing phone rolls to voicemail, the caller usually moves on to whoever answers next.
No hot water in a house with kids almost always becomes a same-day plumbing call. The plumber who answers the phone gets the conversation.
Customers keep dialing your plumbing business the same way they always have. Calls roll into the AI plumber answering service when you cannot pick up.
OnCrew greets the caller in your business name, asks plumbing-specific questions, and captures the address, contact info, and the issue in the caller's words.
Burst pipes, sewage backups, and gas-leak callers route to your on-call plumber with details and an issue summary. Routine quote calls are queued for the morning.
Day, night, weekends, and holidays. The plumber answering service picks up so the lead does not roll to the next plumbing shop.
Trained on the calls plumbers actually receive. The AI knows the difference between a flooded basement and a quote for a faucet swap.
Plans include a generous monthly call volume. Overage calls are $0.99 each so a long after-hours emergency conversation does not blow up the invoice.
Real plumbing emergencies trigger an alert with the caller's address, contact, and issue summary so your on-call plumber can call back fast.
Pick the included call volume that matches your shop. Overage calls are $0.99 each so a busy weekend never breaks the bill.
Starter
$49/mo
100 included calls
$0.99 per call after
Solo plumbers and small crews who need 24/7 coverage without staffing a dedicated phone person.
Pro
$149/mo
400 included calls
$0.99 per call after
Growing plumbing shops handling steady call volume across multiple service trucks.
Multi-Truck
$349/mo
1,000 included calls
$0.99 per call after
Multi-crew plumbing operations that need full-day overflow plus dedicated nights and weekends.
See full plan details on the pricing page.
A plumber answering service answers your plumbing business phone when you cannot pick up so callers reach a real conversation instead of voicemail. OnCrew is an AI plumber answering service. It greets callers in your shop's name, asks plumbing-specific questions, captures the address and issue, and alerts your on-call plumber for urgent follow-up. Plans start at $49 per month for 100 calls.
OnCrew's plumber answering service starts at $49 per month for 100 included calls, with Pro at $149 per month for 400 calls and Multi-Truck at $349 per month for 1,000 calls. Calls beyond your plan are $0.99 each. Traditional live answering services typically charge $200 to $500 per month or per-minute hold-time billing that climbs fast on long emergency calls.
Yes. The AI is trained on plumbing emergencies including burst pipes, sewage backups, gas-leak reports, water heater failures, and flooding. When a call sounds urgent, it alerts your on-call plumber, gives the caller clear next-step guidance, and sends you a full transcript and summary.
Tell us about your plumbing shop and our team will walk you through call forwarding, urgency rules, and team alerts on a guided pilot.
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