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AI answering service integrations for contractors

OnCrew Integrations: Connect Your AI Answering Service to Your Tools

OnCrew captures the call and hands it off to the tools your shop already runs. Google Calendar sync is native and live today. ServiceTitan, Housecall Pro, Jobber, and QuickBooks use assisted setup today, where the OnCrew team wires the bridge for you. A webhook export is available on the Multi-Truck plan for custom systems.

Reviewed May 2026|Native Google Calendar sync today|Native CRM APIs on the Q3 2026 roadmap
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The 60-second answer

What does OnCrew integrate with?

OnCrew syncs natively with Google Calendar today and runs every call on the Retell AI voice engine. For ServiceTitan, Housecall Pro, Jobber, and QuickBooks, OnCrew offers assisted setup today: the team configures the bridge during onboarding using webhooks and a structured call and handoff payload. Native APIs for ServiceTitan, Housecall Pro, and Jobber are on the Q3 2026 roadmap and are not shipped yet. A webhook export is available on the Multi-Truck plan for custom systems.

Who owns what

Your team still owns dispatch, ETA, scheduling, and field decisions. OnCrew captures the call, classifies urgency, writes a structured payload and transcript, and hands it off to your Google Calendar, your CRM bridge, or your webhook export.

Live today

Native Integrations Available Today

These run out of the box. No custom bridge required.

Google Calendar (native, live today)

OnCrew syncs natively with Google Calendar today. When a caller requests a non-urgent appointment, OnCrew captures the request details and hands them off so your team can confirm and place the booking on your calendar.

Retell AI voice engine (live today)

Every OnCrew call runs on the Retell AI voice engine. It powers the trade-specific intake conversation, the emergency classification, and the transcript that lands in your dashboard.

Assisted setup today

CRM and Field-Service Software: We Wire It For You

For ServiceTitan, Housecall Pro, Jobber, and QuickBooks, the OnCrew team configures the bridge during onboarding using webhooks and a structured call and handoff payload. Native APIs for ServiceTitan, Housecall Pro, and Jobber are on the Q3 2026 roadmap, not shipped yet.

ServiceTitan

Assisted setup today: the OnCrew team wires the bridge during onboarding using webhooks and a structured call and handoff payload so your captured calls reach your ServiceTitan workflow. Native ServiceTitan API is on the Q3 2026 roadmap.

Assisted setup todayNative API Q3 2026

See the ServiceTitan integration

Housecall Pro

Assisted setup today: we configure the handoff during onboarding with webhooks and a structured payload so captured leads flow into your Housecall Pro process. Native Housecall Pro API is on the Q3 2026 roadmap.

Assisted setup todayNative API Q3 2026

See the Housecall Pro integration

Jobber

Assisted setup today: the OnCrew team builds the bridge during onboarding using webhooks and a structured call and handoff payload. Native Jobber API is on the Q3 2026 roadmap.

Assisted setup todayNative API Q3 2026

See the Jobber integration

QuickBooks

Assisted setup today: we help wire captured customer and call details into your QuickBooks workflow during onboarding using webhooks and a structured payload. Ask the team about scope during your guided setup.

Assisted setup today

See the QuickBooks integration

Webhook Export for Custom Systems

On the Multi-Truck plan, OnCrew can export the structured call and handoff payload, including the full transcript and intake fields, to a custom endpoint or system you control. It is the path for shops running software OnCrew does not yet bridge to directly. The OnCrew team helps you wire the endpoint during onboarding.

Available on the Multi-Truck plan ($349/mo, 1,000 included calls)

How OnCrew Hands Off the Call

Whether you sync Google Calendar, run assisted CRM setup, or use the webhook export, the flow is the same: OnCrew captures and hands off, your team owns the field response.

1

OnCrew captures the call

OnCrew answers your forwarded line 24/7 in your company name, asks trade-specific intake questions, classifies whether the call is an emergency or a routine request, and writes a full transcript.

2

We assemble a structured payload

Caller name, callback number, service address, the issue in the caller's words, urgency, appointment request details, and the transcript are packaged into a structured call and handoff payload.

3

We hand it off to your tools

During onboarding the OnCrew team wires the bridge to your CRM with webhooks, syncs appointment requests to Google Calendar, or exports the payload to your custom system on the Multi-Truck plan.

What an Integration Does and Does Not Do

An OnCrew integration moves the captured call into your tools. It does not take over your dispatch board or make field decisions for you.

OnCrew answers, triages, and captures the call
OnCrew writes a structured payload and full transcript
OnCrew alerts your on-call team per your escalation rules
OnCrew syncs appointment requests to Google Calendar natively
Your team owns dispatch, ETA, scheduling, and field decisions
Your team owns the callback and the job acceptance

Integrations Across Every OnCrew Plan

Native Google Calendar sync and assisted CRM setup are part of onboarding on every plan. The webhook export is on Multi-Truck. Overage calls are $0.99 each.

Starter

$49/mo

100 included calls

Native Google Calendar sync and assisted CRM setup

Pro

$149/mo

400 included calls

Native Google Calendar sync and assisted CRM setup

Multi-Truck

$349/mo

1,000 included calls

Everything in Pro plus a webhook export for custom systems

See full plan details on the pricing page, or book a demo to plan your setup.

Keep Exploring

See how the captured call reaches your tools, then look at how OnCrew handles a specific trade.

ServiceTitan integrationJobber integrationHousecall Pro integrationHVAC answering servicePricing

OnCrew Integrations FAQ

What does OnCrew integrate with today?
OnCrew syncs natively with Google Calendar today and runs every call on the Retell AI voice engine. For ServiceTitan, Housecall Pro, Jobber, and QuickBooks, OnCrew offers assisted setup today: the OnCrew team configures the bridge during onboarding using webhooks and a structured call and handoff payload. Native APIs for ServiceTitan, Housecall Pro, and Jobber are on the Q3 2026 roadmap and are not shipped yet.
Does OnCrew have a native ServiceTitan, Housecall Pro, or Jobber API?
Not yet. Native APIs for ServiceTitan, Housecall Pro, and Jobber are on the OnCrew public roadmap for Q3 2026. What is available today is assisted setup: during onboarding the OnCrew team wires the bridge for you using webhooks and a structured call and handoff payload, so your captured calls and leads reach your existing workflow. We will never claim a native CRM API exists before it ships.
How does the Google Calendar integration work?
Google Calendar sync is native and live today. When a caller requests a non-urgent appointment, OnCrew captures the appointment request details, then those details are handed off so your team can confirm and place the booking. Your team still owns scheduling, ETA, and dispatch decisions; OnCrew captures the request and hands it off.
What is the webhook export and which plan includes it?
The webhook export is available on the Multi-Truck plan ($349 per month for 1,000 included calls). It sends the structured call and handoff payload, including the transcript and intake fields, to a custom endpoint or system you control. It is the path for shops on software OnCrew does not yet bridge to directly.
What is in the structured call and handoff payload?
The payload includes the caller name and callback number, the service address, the issue in the caller's own words, the emergency classification, any appointment request details, and the full call transcript and AI summary. That is what OnCrew hands off to your CRM bridge, your Google Calendar sync, or your webhook export.
Does an integration mean OnCrew dispatches my techs or runs my schedule?
No. OnCrew captures, triages, alerts, and hands off the call. Your team still owns dispatch, ETA, scheduling, the callback, and field decisions. The Google Calendar sync places appointment requests for your team to confirm; the CRM and webhook handoffs deliver the captured call so your people can act on it.
How much does OnCrew cost and do integrations cost extra?
OnCrew has three plans: Starter at $49 per month for 100 calls, Pro at $149 per month for 400 calls, and Multi-Truck at $349 per month for 1,000 calls. Overage calls are $0.99 each. Native Google Calendar sync and assisted CRM setup are part of onboarding. The webhook export for custom systems is on the Multi-Truck plan.

Wire OnCrew Into Your Stack

Start a free trial and sync Google Calendar today, or book a guided demo and we will map the handoff to ServiceTitan, Housecall Pro, Jobber, QuickBooks, or your custom system.

Start Free TrialBook a Demo
Prefer to call?(818) 578-4783

Reviewed May 2026. Native Google Calendar sync is live today. Native ServiceTitan, Housecall Pro, and Jobber APIs are on the Q3 2026 roadmap and are not shipped yet.