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OnCrew vs Rosie AI: AI answering options for contractor phone lines

Compare Rosie AI's current AI answering terms against OnCrew contractor AI phone answering. OnCrew is configured for HVAC, plumbing, electrical, and roofing lines, with published included-minute pricing and team handoffs.

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01Price check

What Rosie charges, checked October 17, 2026

Rosie's $49 plan includes 250 minutes a month. Its pricing FAQ says going over moves you up to the next plan at that plan's standard price rather than billing by the minute, so a busy month can move a $49 plan to $149. Its trial is 7 days against our 14, and website texting is a $50/mo add-on for 25 conversations, then $1 per extra conversation.

Rosie

Billed per month, by included minutes

Rosie plans as published on heyrosie.com/pricing, checked October 17, 2026
PlanIncludedPrice
Professional250 minutes$49/mo
Scale1,000 minutes$149/mo
Growth2,000 minutes$299/mo
  • ProfessionalPast 250 minutes you move up to Scale ($149/mo)
  • ScalePast 1,000 minutes you move up to Growth ($299/mo)

The overage answer shows only after you click the FAQ question "What happens if I go over my minutes?" It also says you get heads-up emails as you near the limit, and that the plan stays at the upgraded tier until you move it back down.

Read from heyrosie.com/pricing on October 17, 2026. Check it before you sign anything: vendors change plans and this page is a snapshot.

OnCrew

Billed per minute of answered calls

OnCrew plans as published on oncrew.ai/pricing
PlanIncludedPrice
Starter60 minutes$49/mo
Pro200 minutes$149/mo
Multi-Truck500 minutes$349/mo
  • Every plan$0.99 per minute over the plan limit
  • Trial14-day free trial, no card required to start
  • Guarantee30-day money-back guarantee

Minutes are added up over the month and rounded up once, not per call, and 2am costs the same as 2pm. OnCrew is young: a handful of contractors pay for it today, so treat this as a small company that publishes its numbers rather than a large one.

Worked example

Same entry price, different trial and meter

Rosie's Professional plan is $49 a month and so is our Starter, which makes the price a tie and pushes the decision onto the meter. Theirs includes 250 minutes, and going past them moves you up to their $149 plan for 1,000 minutes rather than billing by the minute. Ours includes 60 minutes of answered calls, then $0.99 a minute. At 3 minutes a call, a 100-call month is 300 minutes: past Rosie's 250, so that month moves up to $149. On ours the same 300 minutes is $248 on Pro, $149 plus 100 extra minutes at $0.99, so at that volume Rosie costs less. Their free trial is 7 days; ours is 14 and takes no card to start.

02Side by side

Feature and pricing comparison

Feature comparison of OnCrew and Rosie AI
FeatureOnCrewRosie AI
Product categoryContractor AI phone answeringAI answering
Billing modelheyrosie.com/pricing, checked October 17, 2026Published included-minute plansPer month, by included minutes
Entry priceheyrosie.com/pricing, checked October 17, 2026$49/mo StarterProfessional: $49/mo, 250 minutes
Included usageheyrosie.com/pricing, checked October 17, 202660 / 200 / 500 minutes250 / 1,000 / 2,000 minutes
Going over the planheyrosie.com/pricing, checked October 17, 2026$0.99 per minute after the plan's minutesPast 250 minutes you move up to Scale ($149/mo)
Urgent-call reviewConfigured urgent categoriesNot verified
Contractor-specific intakeConfigured trade fieldsNot verified
AvailabilityConfigured coverage windowNot verified
Appointment workflowheyrosie.com/pricing, checked October 17, 2026Google Calendar appointment handoffCalendar booking from Scale ($149/mo); Professional texts a booking link
Texts to the callerheyrosie.com/pricing, checked October 3, 2026SMS Follow-Ups setting, on for new accounts: one confirmation after a call and one text-back after a silent hang-up, from OnCrew's texting number; no text conversationTexts the caller a booking link on the $49 Professional plan ("Send appointment links by text")
Spanish-speaking callersheyrosie.com/pricing, checked October 3, 2026English, plus Spanish (Latin American) you switch on in your dashboard at no extra charge; summaries stay in EnglishEnglish and Spanish on every call, on all plans
Setup timingSelf-serve, about 10 minutesNot verified
Supported industriesHVAC, plumbing, electrical, roofingNot verified

Rows with no Rosie AI value are terms we have not verified. Check heyrosie.com/pricing, or ask Rosie AI for them in writing, before you compare.

Try it on a real call first

Hear the AI answer before you forward a single call

Call the demo line and hear how OnCrew handles a live call, or start the trial and test it on your own number. Starter is $49/month with 60 included minutes after the trial, then $0.99/min overage.

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03Where OnCrew differs

Why contractors compare Rosie AI to OnCrew

  • 01

    Verify current pricing and package

    Confirm Rosie AI's current plan, billing unit, included usage, overage, setup terms, add-ons, supported workflows, and contract terms. Compare that against OnCrew's published included-minute plans and your monthly call volume.

  • 02

    Test contractor intake before forwarding calls

    Run no-heat, active-leak, electrical, roof-damage, estimate, warranty, and financing calls through both demos. Compare captured fields, transcript quality, and where the handoff goes.

  • 03

    Compare urgent-call handoffs

    Ask each platform to show how urgent calls are flagged, summarized, delivered, and acknowledged. OnCrew can flag configured urgent categories and route the handoff to the team channel you choose.

04Pricing

Pricing to verify

OnCrew has three published included-minute plans. Confirm Rosie AI's current terms before comparing monthly cost.

OnCrew Starter

Solo contractors

$49/mo

60 minutes of answered calls included

Then $0.99/min overage

OnCrew Multi-Truck

Multi-truck operations

$349/mo

500 minutes of answered calls included

Then $0.99/min overage

Rosie AI

$49/mo Professional, $149/mo Scale, $299/mo Growth

From heyrosie.com/pricing, checked October 17, 2026. The plans include 250, 1,000, and 2,000 minutes a month. The page's FAQ says going over your minutes moves you up to the next plan at that plan's standard price, with no per-minute overage, and the plan stays there until you move it back down. Its free trial is 7 days, and website texting is a $50/mo add-on for 25 conversations, then $1 per extra conversation.

Compare published OnCrew included-minute plans against Rosie AI's current plan terms and demo output before choosing.

For an AI-only buyer guide built for trades, read the Best answering service for contractors: 2026 buyer's guide comparison.

05Questions

Frequently asked questions

How should contractors compare OnCrew and Rosie AI?

Contractors evaluating Rosie AI should confirm its current AI answering plan, billing model, included usage, overage, setup process, script configuration, transfer workflow, supported industries, and account terms directly in the demo. OnCrew is a contractor phone-answering layer configured around HVAC, plumbing, electrical, and roofing intake patterns.

How does Rosie AI pricing compare to OnCrew?

Rosie's pricing page lists Professional at $49/mo for 250 minutes, Scale at $149/mo for 1,000 minutes, and Growth at $299/mo for 2,000 minutes, and its FAQ says going over your minutes moves you up to the next plan at that plan's standard price rather than billing per minute (heyrosie.com/pricing, checked October 17, 2026). OnCrew publishes included-minute plans: Starter $49/mo for 60 minutes, Pro $149/mo for 200 minutes, Multi-Truck $349/mo for 500 minutes, with $0.99 per-minute overage after the plan's minutes. Confirm add-ons, supported workflows, and contract terms with Rosie before comparing monthly cost.

How should contractors compare urgent-call handoffs?

Run no-heat, active-leak, electrical, and roof-damage calls through both demos. Confirm Rosie AI's current transfer rules, escalation options, summary output, handoff channels, and acknowledgement workflow. OnCrew can flag configured urgent categories and send the handoff to the team channel you choose.

How should contractors compare trade setup?

Ask Rosie AI how its current setup handles contractor scripts, required intake fields, transcripts, urgent-call rules, handoff channels, and account configuration for your trade. OnCrew is configured around HVAC, plumbing, electrical, and roofing phone intake, with a person on your team deciding whether to dispatch.

When might Rosie AI fit?

Rosie AI may be worth evaluating if its current AI answering workflow, supported industries, and plan terms match your call volume and setup needs. For a contractor phone line that needs pickup, configured intake, transcripts, and urgent-call handoffs, compare OnCrew against the current Rosie AI demo output.

Try it on your own line

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Abe

Founder, OnCrew · Los Angeles, CA

“I built OnCrew after watching my brother’s plumbing crew miss two urgent jobs in one night because their answering service kept callers on hold. Setting up your line takes about 10 minutes on your own. If you get stuck, reply to any OnCrew email and I’ll walk you through it. I won’t hand you off to a sales rep, and I read every refund request myself.”

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