OnCrew vs My AI Front Desk: AI answering for contractor phone lines

My AI Front Desk sells one AI plan that answers calls, web chat and texts. OnCrew is a contractor AI receptionist for the phone line, billed by the minutes of calls it answers. Here is what each one prints, what each costs at your volume, and when the other one is the better pick.

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Last updated October 31, 2026

Quick answer

OnCrew vs My AI Front Desk: how do they compare for contractors?

Factor	OnCrew vs My AI Front Desk
Pricing	My AI Front Desk $99 a month for 200 voice minutes; OnCrew $49 for 60
Going over	$0.25 a minute in credits; OnCrew $0.99 per minute
Channels	Calls, chat, texting; OnCrew phone calls
Trial	7 days, no card; OnCrew 14 days, no card
Best fit	Over 110 minutes a month; OnCrew for trade urgent rules

01Price check

What My AI Front Desk charges, checked October 31, 2026

My AI Front Desk prints one priced plan: Business-in-a-Box at $99 a month, or $79 a month billed annually, with 200 voice minutes and web chat, two-way texting and a CRM in the same plan. Past 200 minutes, each minute draws $0.25 from a monthly pool of overage credits, and auto-reload buys more at $10 per 1,000 credits. Its free trial is 7 days against our 14.

My AI Front Desk

Billed per month, by included voice minutes; minutes past the plan draw prepaid credits

My AI Front Desk plans as published on myaifrontdesk.com/pricing, checked October 31, 2026
Plan	Included	Price
Business-in-a-Box	200 voice minutes	$99/mo, or $79/mo billed annually

Business-in-a-Box$0.25 a minute, drawn from overage credits

Read October 31, 2026 off myaifrontdesk.com/pricing. The overage rule is in its FAQ: each extra minute draws 25 credits ($0.25) from the plan's 1,000 monthly overage credits, about 40 more minutes, and unused pool credits expire at the end of the month. The page says there is no permanently free plan.

Read from myaifrontdesk.com/pricing on October 31, 2026. Check it before you sign anything: vendors change plans and this page is a snapshot.

OnCrew

Billed per minute of answered calls

OnCrew plans as published on oncrew.ai/pricing
Plan	Included	Price
Starter	60 minutes	$49/mo
Pro	200 minutes	$149/mo
Multi-Truck	500 minutes	$349/mo

Every plan$0.99 per minute over the plan limit
Trial14-day free trial, no card required to start
Guarantee30-day money-back guarantee

Minutes are added up over the month and rounded up once, not per call, and 2am costs the same as 2pm. OnCrew is young: a handful of contractors pay for it today, so treat this as a small company that publishes its numbers rather than a large one.

Worked example

What a month costs on each, with short calls

OnCrew's answered calls average about 1.2 minutes, so take that as the call length. At 60 calls a month (72 minutes), OnCrew Starter plus 12 extra minutes is $60.88 and My AI Front Desk is $99. At 150 calls (180 minutes), OnCrew Pro is $149 and My AI Front Desk is still $99, since 180 minutes fits inside its 200. On monthly billing the two cross at about 110 minutes a month (about 90 against its $79 annual price): below that OnCrew costs less, above it My AI Front Desk does.

02Side by side

Feature and pricing comparison

Feature comparison of OnCrew and My AI Front Desk
Feature	OnCrew	My AI Front Desk
Product categorymyaifrontdesk.com/pricing, checked October 31, 2026	Contractor AI phone answering	One AI plan for calls, web chat, texting and a CRM
Billing modelmyaifrontdesk.com/pricing, checked October 31, 2026	Published included-minute plans	Per month, by included voice minutes; minutes past the plan draw prepaid credits
Entry pricemyaifrontdesk.com/pricing, checked October 31, 2026	$49/mo Starter	Business-in-a-Box: $99/mo, or $79/mo billed annually, 200 voice minutes
Included usagemyaifrontdesk.com/pricing, checked October 31, 2026	60 / 200 / 500 minutes	200 voice minutes, 100 chat conversations and 400 SMS a month
Going over the planmyaifrontdesk.com/pricing, checked October 31, 2026	$0.99 per minute after the plan's minutes	$0.25 a minute, drawn from overage credits
Channels answeredmyaifrontdesk.com/pricing, checked October 31, 2026	Phone calls; your team gets the call record by text and email	Calls, web chat and two-way texting
Urgent calls	Built-in urgent rules for your trade; urgent calls reach the on-call tech by text	Not verified
A caller who wants a personmyaifrontdesk.com/pricing, checked October 31, 2026	Live transfer to the people you list, announced first; a message if nobody picks up	Transfer a call is one of its agent actions (2 of each on Business-in-a-Box)
Languagesmyaifrontdesk.com/pricing, checked October 31, 2026	English, plus Spanish (Latin American) you switch on at no extra charge	20+ languages
Where the call landsmyaifrontdesk.com/pricing, checked October 31, 2026	Your team's text and email; Housecall Pro on its MAX plan; Jobber and ServiceTitan through the webhook export	Its own CRM; Zapier on every plan, API access on Partner / Enterprise
Trialmyaifrontdesk.com/pricing, checked October 31, 2026	14 days, no card; 30-day money-back guarantee	7 days, no credit card required
Setup timingmyaifrontdesk.com/pricing, checked October 31, 2026	Self-serve, about 10 minutes; hear it on the demo line first	Setup in 5 minutes, per its pricing page

Rows with no My AI Front Desk value are terms we have not verified. Check myaifrontdesk.com/pricing, or ask My AI Front Desk for them in writing, before you compare.

Try it on a real call first

Hear the AI answer before you forward a single call

Call the demo line and hear how OnCrew handles a live call, or start the trial and test it on your own number. Starter is $49/month with 60 included minutes after the trial, then $0.99/min overage.

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Hear the AI: (213) 319-5075

Emily answers as a sample plumbing company. Talk to her like one of your customers would.

14-day free trial·No credit card to start·30-day money-back guarantee

Pick My AI Front Desk if

You forward more than about 110 minutes of calls a month (about 90 on its annual plan) and the monthly price matters most.
You want web chat, texting and a CRM in the same plan as the phone answering.
Your callers speak languages beyond English and Spanish.

My AI Front Desk's terms: myaifrontdesk.com/pricing, checked October 31, 2026.

03Where OnCrew differs

Where OnCrew differs from My AI Front Desk

01
Urgent calls sorted by rules for your trade
OnCrew separates emergencies, like no heat, a burst pipe, sparking or an active roof leak, from routine calls by built-in rules for your trade. Urgent calls reach your on-call tech by text, and everything else is captured for business hours.
02
A two-week trial on your real line
OnCrew's trial is 14 days with no card to start, and paid plans carry a 30-day money-back guarantee. Forward the calls you miss and read every transcript before you pay anything.
03
Trade intake you can hear before you forward a line
Call the demo line and run a no-heat, burst-pipe or roof-leak call through it. OnCrew asks for the name, the issue, the callback number and the service address, and flags urgent calls by built-in rules for your trade.

04Pricing

Pricing to verify

Both publish their plans. Add up the minutes of calls you would forward in a month and price both before choosing.

OnCrew Starter

Solo contractors

$49/mo

60 minutes of answered calls included

Then $0.99/min overage

Start Starter trial

Frequently asked questions

How does My AI Front Desk's pricing compare with OnCrew's?

My AI Front Desk prints one priced plan: Business-in-a-Box at $99 a month, or $79 a month billed annually, with 200 voice minutes plus web chat, two-way texting and a CRM. Past 200 minutes, each minute draws $0.25 from a monthly pool of overage credits, and auto-reload buys 1,000 more credits for $10 (myaifrontdesk.com/pricing, checked October 31, 2026). OnCrew bills minutes of answered calls: Starter $49/mo for 60 minutes, Pro $149/mo for 200 minutes, Multi-Truck $349/mo for 500 minutes, then $0.99 per minute, with hang-ups on the greeting not counted. On monthly billing, OnCrew costs less below about 110 minutes a month and My AI Front Desk costs less above it; against its $79 annual price the line is about 90 minutes.

How long is each free trial?

My AI Front Desk's pricing page offers a 7-day free trial and says no credit card is required (myaifrontdesk.com/pricing, checked October 31, 2026). OnCrew's trial is 14 days with no card to start, and paid OnCrew plans carry a 30-day money-back guarantee.

What does each one answer besides phone calls?

My AI Front Desk's plan includes web chat (100 conversations), 400 SMS messages and an AI CRM alongside the 200 voice minutes (myaifrontdesk.com/pricing, checked October 31, 2026). OnCrew answers phone calls only. Your team gets each call by text and email, and a caller can get a confirmation text after the call.

What happens when a caller needs a person?

My AI Front Desk's pricing page lists transfer a call among the agent actions on Business-in-a-Box (myaifrontdesk.com/pricing, checked October 31, 2026). OnCrew flags urgent calls by built-in rules for your trade and, with live transfer switched on, offers to connect the caller to the people you list, announcing the caller first; in the default handoff, if nobody picks up within about 25 seconds, or the ring time you choose, Emily comes back on the line and takes a message, so the caller is never left on hold. Test both on a call that asks for a person before you forward your number.

When might My AI Front Desk fit better?

Pick My AI Front Desk if you forward more than about 110 minutes of calls a month (about 90 on its annual plan) and price matters most, or if you want web chat, texting and a CRM in the same plan as the phone answering. Pick OnCrew if you want urgent calls sorted by built-in rules for your trade and texted to your on-call tech, a 14-day trial, and a phone answer you can hear on the demo line before you forward your number.

06Keep researching

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OnCrew vs My AI Front Desk: AI answering for contractor phone lines

OnCrew vs My AI Front Desk: how do they compare for contractors?

What My AI Front Desk charges, checked October 31, 2026

My AI Front Desk

OnCrew

What a month costs on each, with short calls

Feature and pricing comparison

Hear the AI answer before you forward a single call

Pick My AI Front Desk if

Where OnCrew differs from My AI Front Desk

Urgent calls sorted by rules for your trade

A two-week trial on your real line

Trade intake you can hear before you forward a line

Pricing to verify

Frequently asked questions

More buyer guides for contractor answering services

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Get setup help by email

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