If you are searching for VoiceNation pricing in 2026, the first thing to know is that the brand has effectively been retired: when rechecked 2026-06-10, voicenation.com redirected to Moneypenny's US pricing page ("Moneypenny USA, formerly VoiceNation"), and that page publishes no dollar figures at all, just a phone number and a quote form. Moneypenny acquired VoiceNation in 2020 and has now folded the brand in. VoiceNation's old published price list ($70 per month for 20 minutes up to $1,595 per month for 1,000 minutes) is defunct and should not be treated as current. This guide covers what is known, what third parties report about current Moneypenny US rates, and the published alternatives to compare.
Last reviewed June 10, 2026.
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VoiceNation pricing in 2026: VoiceNation is now Moneypenny USA, and pricing is quote-only; the official US pricing page showed no rates when rechecked 2026-06-10. Third-party reporting from January 2026 cites an Essential plan around $99/month for 30 receptionist minutes with roughly $2.99 per-minute overage, and a Personalized plan around $189/month, but these cannot be verified against the official site. A 7-day free trial is advertised. Published contractor-AI alternatives (OnCrew is the contractor-specific example we publish) start at $49/month for 100 included calls with $0.99 per-call overage.
What happened to VoiceNation?
- 2020: Moneypenny, the UK's largest answering service, acquired VoiceNation.
- By 2026: the VoiceNation brand is folded in; voicenation.com 301-redirects to moneypenny.com's US pricing page, which is branded "Moneypenny, formerly VoiceNation."
- Pricing transparency went backwards: VoiceNation historically published a full price list; Moneypenny's US page publishes none. When rechecked 2026-06-10 the page offered only a sales number and a form, plus a promotion urging visitors to "lock in reduced rates" before a deadline, with no rates shown.
If you were a VoiceNation customer or comparison-shopping against its old price list, re-quote everything.
VoiceNation / Moneypenny US pricing as reported (2026)
| Plan (reported) | Monthly (approx) | Included (approx) | Overage (approx) |
|---|---|---|---|
| Essential | $99 | 30 receptionist minutes | ~$2.99/min |
| Personalized | $189 | varies | ~$2.99/min |
| Other tiers | ~$145-$229+ | varies by source | unpublished |
Sources: third-party cost guides from January 2026 and small-business review sites; the figures conflict with each other and cannot be verified against the quote-only official page. The legacy VoiceNation list ($70 to $1,595 per month, $1.85 to $2.99 per-minute overage, 21-day money-back guarantee) is defunct.
What the reported base price does NOT include
Items to confirm on the Moneypenny sales call, in writing:
- Per-minute overage at a reported ~$2.99 per minute, among the highest in the market if accurate.
- Dead-air and spam billing: billed time for spam and dead-air calls that pushed accounts into overage is a documented complaint on the VoiceNation Trustpilot profile. Ask for the policy in writing.
- Setup fees and contract terms: not published anywhere; unverified.
- Where calls are answered: reviewers have raised suspicions of overseas routing on some calls despite US positioning. If US-based answering matters to you, get it contractually.
Real monthly math for a contractor shop
Worked example: a 4-truck plumbing shop fielding 130 calls a month at an average 3.5 minutes per call, which is 455 minutes, on the reported figures (treat as rough planning numbers only):
- Reported Essential (~$99 for 30 minutes, ~$2.99/min over): 425 overage minutes = ~$1,271. Total approximately $1,370 per month, which mostly signals that this plan is not sized for contractor volume.
- Larger Moneypenny plans exist but are quote-only; you cannot model them from public information.
How much does VoiceNation cost per month?
VoiceNation cost per month in 2026: officially unknowable from public information, because the brand is now Moneypenny USA and pricing is quote-only. Reported entry figures run $99 to $229 per month for small minute bundles with roughly $2.99 per-minute overage. At contractor-typical 80 to 150 calls per month, reported rates imply four figures monthly unless a larger negotiated plan applies. Get a written quote and the spam-billing policy before committing.
Contractor-AI alternatives at published pricing
| Vendor | Plan | Included calls | Overage | Total monthly at 130 calls |
|---|---|---|---|---|
| OnCrew | Starter | 100 | $0.99 per call | $49 + ($0.99 x 30) = $79 |
| OnCrew | Pro | 400 | $0.99 per call | $149 (no overage at this volume) |
| OnCrew | Multi-Truck | 1,000 | $0.99 per call | $349 (no overage at this volume) |
Every OnCrew rate is published, per-call rather than per-minute, with no setup fee and a 14-day free trial. Spam and hang-up calls do not meter minutes against you because there is no minute meter.
When Moneypenny (formerly VoiceNation) is still the right choice
An honest read:
- Businesses that want a large, established human-receptionist brand with UK/US scale and bundled services like live chat.
- Verticals Moneypenny targets directly: legal, healthcare, real estate, franchise, funeral services.
- Negotiators: quote-only pricing means rates can flex, especially for multi-location accounts.
If published, modelable pricing matters to you, this vendor no longer offers it in the US.
Frequently asked questions
Is VoiceNation still in business?
The service is, under Moneypenny USA. The VoiceNation brand and its published price list are retired; voicenation.com redirects to Moneypenny's quote-only US pricing page (verified 2026-06-10).
Does Moneypenny publish US pricing?
No. The US pricing page showed no dollar figures when rechecked 2026-06-10. Third parties report entry plans around $99 to $229 per month, unverifiable against the official site.
Does VoiceNation/Moneypenny have a free trial?
A 7-day free trial is advertised per multiple sources. Confirm current terms on the sales call.
Did VoiceNation charge for spam calls?
Billed dead-air and spam time pushing accounts into overage is a documented complaint on the VoiceNation Trustpilot profile (which remains active for the Moneypenny USA service). Ask for the current policy in writing.
What is the cheapest VoiceNation alternative for contractors?
For contractor-typical 80 to 150 calls per month, flat-rate contractor AI is the cheapest published category: OnCrew runs $49 to $349 per month with $0.99 per-call overage. The OnCrew vs VoiceNation comparison covers the head-to-head.
How is OnCrew different from VoiceNation/Moneypenny for contractors?
OnCrew is contractor-specific AI with fully published pricing: trade-aware intake, configured urgent-call handoffs with full transcripts, 24/7 coverage, flat $49/$149/$349 tiers, $0.99 per-call overage, 14-day trial. Moneypenny is a large human-receptionist service whose US pricing is quote-only.
Where to start
If you came here comparing VoiceNation:
- Re-quote everything: the old VoiceNation price list is defunct, and current Moneypenny US rates are negotiable and unpublished.
- Get the spam/dead-air billing policy and the per-minute rate in writing.
- Apply a published per-call alternative to your real call mix. For OnCrew that is $49/$149/$349 per month with $0.99 per-call overage.
- Run the trials side by side (Moneypenny advertises 7 days, OnCrew offers 14) on a real week of calls.
For OnCrew specifically: start at oncrew.ai/lp/vs/voicenation, or call the live AI demo line at (818) 578-4783.
Related reading
- OnCrew vs VoiceNation for contractors
- Ruby Receptionist pricing 2026
- AnswerConnect pricing 2026
- How much does an answering service cost in 2026?
- Answering service for contractors: the trade-by-trade intake walkthrough for HVAC, plumbing, electrical, and roofing shops.