Does OnCrew work with Jobber?+
Yes. OnCrew works with Jobber today through assisted setup. The OnCrew team configures the bridge into your Jobber workflow during onboarding using webhooks and a structured call and handoff payload. OnCrew answers your calls 24/7 in your company name, captures intake, classifies emergencies from routine requests, and hands the structured call off to the workflow your team uses around Jobber. A native Jobber API integration is on the OnCrew public roadmap for Q3 2026 and is not shipped yet.
Is there a native Jobber API integration today?+
Not yet. A native Jobber API integration is on the OnCrew public roadmap for Q3 2026. Today, OnCrew connects to your Jobber workflow with assisted setup: our team wires the handoff for you using webhooks and a structured call and handoff payload during onboarding. The native Google Calendar sync is the integration that is fully live today.
How is the Jobber AI receptionist set up?+
You forward your business number to OnCrew. During onboarding, the OnCrew team configures your intake script, urgency rules, and a structured call and handoff payload, then wires the webhook bridge into the workflow your team uses around Jobber. You do not build the integration yourself. The team configures the bridge for you, which is why this is called assisted setup.
What does the Jobber answering service actually do on a call?+
OnCrew answers the call in your company name, asks trade-specific intake questions, classifies whether the call is an emergency or a routine request, captures the caller name, callback number, service address, and the issue in the caller's own words, and sends your on-call team a structured alert with the full transcript and AI summary. Your team still owns dispatch, ETA, pricing, scheduling, and the field response. OnCrew captures and hands off the call.
Can I export captured calls to a custom system?+
Yes. A webhook export is available on the Multi-Truck plan. It lets your team route the structured call and handoff payload into your own tooling or custom systems alongside your Jobber workflow. Multi-Truck is $349 per month for 1,000 included calls, with overage calls at $0.99 each.
How much does the Jobber answering service cost?+
OnCrew has three plans: Starter at $49 per month for 100 included calls, Pro at $149 per month for 400 calls, and Multi-Truck at $349 per month for 1,000 calls. Overage calls are $0.99 each. There are no per-minute fees and no holiday surcharges. The webhook export for custom systems is available on the Multi-Truck plan.
Does OnCrew dispatch or schedule jobs inside Jobber?+
No. OnCrew captures the call, classifies urgency, alerts your on-call team, and hands off a structured payload. Your team still owns dispatch, technician assignment, ETA, scheduling, pricing, and every field decision. OnCrew does not assign crews, commit arrival times, or close jobs for you.
What other systems does OnCrew support?+
OnCrew offers assisted setup today for ServiceTitan, Housecall Pro, Jobber, and QuickBooks, with native API integrations for ServiceTitan, Housecall Pro, and Jobber on the Q3 2026 roadmap. Native Google Calendar sync is live today. For custom systems, the webhook export on the Multi-Truck plan lets your team route the structured payload wherever you need it.