What is an Angi Leads answering service?
An Angi Leads answering service makes sure the phone connect calls Angi places to your line get answered when you cannot pick up. Angi Leads works by phone: when a homeowner requests a pro, Angi's automated system calls the pros it matched, reads out the lead, and connects whoever engages. OnCrew is the AI version. It picks up your forwarded line in two rings, 24/7, engages the Angi announcer, captures the homeowner's name, job type, and address, and alerts you immediately with the summary and the recording.
Independence note: OnCrew is an independent answering service, not an Angi product or partner. It answers whatever rings your line, including Angi connect calls. It does not log into Angi, accept or decline leads in the app, change your lead settings, or spend your Angi budget. You own the account and the callback.
What it handles on a connect call
- Angi's automated announcer recognized and engaged, not left to ring out
- Press-1 style connect prompts identified for what they are
- Lead details from the announcement captured: homeowner name, job type, address or area
- Full call recording and AI summary logged automatically
- Immediate alert to your phone with everything above
- Regular homeowner and customer calls answered with the same care
What stays yours
- The callback: you dial the homeowner when you are ready
- The Angi account: OnCrew never logs in or changes settings
- The quote, the schedule, and the job itself
- Which leads are worth chasing: the alert gives you the details, you make the call
- Your existing business number: forwarding works with the number Angi already has
Want the mechanics first? Jump to how an Angi connect call actually sounds or straight to pricing.