An AI receptionist for shops that run QuickBooks.

No. QuickBooks is not integrated. OnCrew answers your line day or night in your company's name, takes down the caller's name, callback number, service address and the problem, sorts emergency from routine, and sends those details to your office by text, email and the OnCrew dashboard. The webhook export can send the same record to a Zapier, Make or custom endpoint you choose. Your team enters what it needs in QuickBooks.

There is no date to share. Today the honest answer is that QuickBooks is not integrated, and the call details reach your office by text, email, the dashboard and the webhook export. If your shop also runs Housecall Pro on its MAX plan, that connects from the Integrations page of your OnCrew dashboard; Jobber and ServiceTitan get every real call through the webhook export, which our team sets up with you.

A QuickBooks answering service answers your business phone when your team cannot pick up, so callers reach a real conversation instead of voicemail, and the caller's details reach the office that keeps its books in QuickBooks. OnCrew is the AI version. It greets callers in your company's name, asks your intake questions, sorts emergency from routine, takes down the name, address and problem, and hands the call to your team for follow-up. Plans start at $49 per month for 100 calls.

Right after every call, OnCrew texts and emails you and the people you add: the caller's name, the callback number, the service address, the problem in the caller's words, whether it is urgent, and any appointment request. The email carries a one-tap call-back button and the summary, and the recording and full transcript are in your OnCrew dashboard. If you want the same record in another tool, the webhook export sends it as JSON to a Zapier, Make or custom endpoint, and our team sets that up with you.

No. QuickBooks is not integrated, so OnCrew never creates invoices, charges customers, or posts anything to QuickBooks. It answers the call, sorts it as urgent or routine, takes down the details and any appointment request, and hands them to your team. Your team still owns pricing, invoicing, what is recorded in QuickBooks, dispatch, arrival times and the field response.

The webhook export sends every real call as a JSON record to a Zapier, Make or custom endpoint you choose, with the caller's name and callback number, the service address, the summary, the urgency and the outcome. Our team sets it up with you. It does not write to QuickBooks; it gives your own tooling the same details your office already receives.

Yes. Connect Google Calendar from the Integrations page. When a caller asks for an appointment, the request lands on your calendar, marked as not confirmed until your team reviews it. Your team still owns the booking decision, the schedule, and what is recorded in QuickBooks.

OnCrew has three plans: Starter at $49 per month for 100 calls, Pro at $149 per month for 400 calls, and Multi-Truck at $349 per month for 1,000 calls. Extra calls are $0.99 each. There are no per-minute fees and no holiday surcharges. There is no QuickBooks connection and nothing extra to pay for one.