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AI Answering for Contractors

Stop losing emergency jobs to voicemail.

An AI receptionist trained for HVAC, plumbing, and electrical work. Answers after-hours calls 24/7, separates real emergencies from routine requests, and hands the full transcript and details straight to your team.

Start 14-Day Free TrialCall the AI Demo

Demo line: (818) 578-4783

Plans from $49/mo. 100 calls included. 14-day trial.

Founder-led onboardingNo charge during the trial, card on fileCancel anytime
Read a real 2 AM call transcript
Trade-specific triage
HVAC · Plumbing · Electrical
Plans from $49/mo
100 calls included, $0.99 overage
Founder-led setup
Dialed to your business
Transcript + team handoff
Full call record sent to your team

Try the AI Demo

Hear the AI handle a real emergency call.

Same AI that answers contractor calls 24/7. Pick whichever way is faster for you, tell the AI you have a burst pipe, and judge the intake yourself.

Right here, in your browser

One-click test

Tap to talk. Uses your microphone. No phone number to dial, no app to install.

Uses your microphone. Hear Sarah handle an emergency call.

Call the AI demo line
(818) 578-4783

Real phone-call test. Try it the way your customers will when they call your number.

The same AI agent that answers calls for contractors 24/7.

Heard enough? Put the AI on your business line.

14-day trial. Founder onboards your business. Your card is held but not charged during the trial.

Start 14-Day Free Trial

Cancel anytime before day 14.

Live Demo

This Is What Your Customers Hear at 2 AM

While you sleep, Sarah picks up, captures the urgent details, and hands the callback request to your on-call team.

11:47 PM
●●●•🔋
Emergency Call
Burst pipe · Burbank, CA
Homeowner
Hi, I have water spraying everywhere. I think a pipe burst in my basement. It's really bad.
Sarah (AI)
I'm so sorry to hear that. You've reached the right place. My name is Sarah and I'm going to help right away. Can I get your name?
Homeowner
It's Maria. Maria Gonzalez.
Sarah (AI)
Thank you, Maria. I'm sending these details to the on-call team now. What's the address?
Sarah (AI)
Your callback request is in. The on-call team has the address and the urgent details, and will follow up as soon as they're free. Keep the water shut off if you can, and stay clear of any standing water near outlets.
Callback request capturedTeam handoff sentSafety notes preserved

Want to hear it live?

Call (818) 578-4783

Sounds like what you need? Put it on your business line.

14-day free trial. No charge during the trial, card on file. Cancel anytime.

Start 14-Day Free Trial

Founder-led onboarding. No charge today.

The Problem

This Happens Every Night to Contractors Like You

Without AI Answering
8:47 PM

Burst pipe. Homeowner calls your number.

8:47 PM

Phone’s on silent after a 12-hour day.

8:48 PM

Voicemail. They hang up.

8:49 PM

They call a competitor. Someone picks up.

8:55 PM

Competitor wins the callback. You hear about it Monday.

Callback missed

Slipped through while you slept

With OnCrew
8:47 PM

Burst pipe. Homeowner calls your number.

8:47 PM

AI picks up quickly. Recognizes the emergency.

8:48 PM

Captures the address and the urgent details.

8:48 PM

Sends the callback request to your on-call team by text + email.

8:49 PM

Caller hears the callback timing. You see the full transcript in the morning.

Callback request captured

Urgent details preserved while you slept

Same call.Same customer.Different outcome.

Want this on your business line?

14-day free trial. No charge during the trial. Cancel anytime.

Start 14-Day Free Trial

Operating posture

Built for the moments your phone can't answer

Generic answering services can't tell a gas leak from a thermostat question. Three commitments shape the way OnCrew answers your calls.

Always answering
24/7

Always on

Nights, weekends, holidays, and the hours your phone is on silent. No coverage gap, no voicemail dead-end.

No per-minute traps
$0.99

Per overage call

100 calls included on Starter. Predictable per-call overage. No per-minute hold-time billing, no padded transcripts.

Built for the trades
Trade-trained

HVAC, plumbing, electrical, roofing

Hears the difference between a burst pipe and a routine quote request. Captures safety details and routes urgent jobs first.

14-day free trialNo charge today, card on fileCancel anytime

Ready to put these commitments on your business line?

Plans from $49/mo. 100 calls included. 14-day free trial, no charge today, card on file.

Start 14-Day Free Trial

Cancel anytime before day 14.

How It Works

From Call Intake to Team Handoff

No per-minute billing. Guided setup. No platform switch required.

  1. 1
    From the first ring

    Customer calls, AI answers

    Your same number. AI picks up in your brand's voice, knowing your trade.

    Brand voiceTrade-awareNo hold music
  2. 2
    While they're still on the line

    Emergencies triaged, callback handoff sent

    Burst pipe? Callback request sent to on-call team. Quote request? Captured for the morning. The AI knows the difference.

    Urgency detectedDetails capturedHandoff sent
  3. 3
    Real-time in your dashboard

    You see everything as it happens

    Full transcripts, call status, analytics. Every call recorded and actionable.

    TranscriptStatusAnalytics

Ready to set this up on your line?

14-day free trial. Founder-led setup. No charge during the trial.

Start 14-Day Free Trial

Cancel anytime before day 14.

Features

Built Exclusively for Contractors

Not law firms, not dentists, not generic call centers. Built for emergency home-service contractors: HVAC, plumbing, electrical, roofing, and crews like yours.

The breakthrough

Knows a gas leak from a thermostat call

Trade-trained AI that hears the difference between a real emergency and a routine quote request, then routes each one the way it should be handled.

  • Trained on HVAC, plumbing, electrical, and roofing emergencies
  • Captures safety details and callback context as it goes
  • Sends a callback request to your on-call team with the full transcript

Answers nights, weekends, and holidays

Multiple calls at once. No hold music, no voicemail dead-ends.

Routine requests captured for the morning

Quote requests, scheduling questions, and non-urgent calls saved with full context.

Hands off to your existing workflow

Standalone at launch. Setup help routes summaries into the tools your team already uses.

Recorded, transcribed, summarized

Every call kept on file with a clean summary, searchable transcript, and the audio.

Callback details ready for your team

Caller name, address, urgency, and the question, packaged for fast follow-up.

Sounds like the right fit?

Plans from $49/mo. 100 calls included. 14-day trial, no charge today, card on file.

Start 14-Day Free Trial

Cancel anytime before day 14.

Comparison

How We Compare

Real prices. Real features. See why contractors switch to OnCrew.

Starting Price
OnCrewStarts at $49/mo
Smith.ai$300/mo (30 calls)
Ruby$235/mo (50 calls)
Goodcall$79/mo (100 customers)
Per-Call / Overage Fees
OnCrew100 included + $0.99/call
Smith.ai$11.50/call overage
RubyPer-minute billing
Goodcall$0.50/customer overage
24/7 Coverage
OnCrew
Smith.ai
Ruby
Goodcall
Setup
OnCrewGuided by our team
Smith.ai1-2 weeks
Ruby1-2 weeks
GoodcallSelf-service
Contractor-Specific
OnCrew
Smith.ai
Ruby
Goodcall
Emergency Triage & Alerts
OnCrew
Smith.ai
Ruby
Goodcall
Fast Emergency Alerts
OnCrew
Smith.ai
Ruby
Goodcall
Workflow Handoff
OnCrew
Smith.aiPartial
RubyPartial
Goodcall
Contract Required
OnCrewMonth-to-month
Smith.aiMonthly minimum
RubyMonthly minimum
GoodcallNo

OnCrew: 100 included calls. $0.99 overage. No contracts.

Ready to put OnCrew on your business line?

14-day free trial. No charge during the trial, card on file. Cancel anytime.

Start 14-Day Free Trial
Switching from a specific service?Smith.aiRubyGoodcallNexaPATLiveVoiceNationDialzaraRosie AIAnswering Services

Pricing

Simple, Transparent Pricing

14-day free trial. Guided setup. Predictable per-call overage at $0.99.

24/7 emergency triage and team handoff
Full transcripts plus the audio of every call
Predictable $0.99/call overage. No per-minute billing.
Starter
$49/mo
Solo contractors · 100 calls/mo
$0.99/call after included calls

Best for solo contractors testing after-hours coverage.

14-day free trial
  • 1 AI phone number
  • Emergency triage & alerts
  • Call transcripts & recordings
  • SMS notifications
  • Basic analytics
Start Starter trial

No charge today. Card on file. Cancel anytime.

Want guided setup instead?
OnCrew Recommended
Pro
$149/mo
Growing contractor teams · 400 calls/mo
$0.99/call after included calls

Best for growing teams that need more handoff and coverage.

14-day free trial
  • Everything in Starter
  • 2 AI phone numbers
  • Workflow handoff setup for your current tools
  • Appointment request capture and team handoff
  • Priority support
Start Pro trial

No charge today. Card on file. Cancel anytime.

Want guided setup instead?
Multi-Truck
$349/mo
Multi-truck operations · 1,000 calls/mo
$0.99/call after included calls

Best for multi-crew and high-volume operations.

14-day free trial
  • Everything in Pro
  • 5 AI phone numbers
  • Custom AI voice training
  • Multi-location support
  • Dedicated account manager
  • Custom workflow planning
Start Multi-Truck trial

No charge today. Card on file. Cancel anytime.

Want guided setup instead?

All plans include emergency triage. No setup fees. Overage calls $0.99 each. Cancel anytime.

14-Day Free Trial

14 days free. Review captured calls, emergency alerts, and transcripts before your subscription starts.

Founder-Assisted Pilot

Not a Self-Serve Black Box.

We review your setup with you, configure the answering workflow for your trade, and walk through a clear handoff plan before any call is sent to the AI.

Setup review with you

We sit down together to confirm hours, services, service area, and how you want callers greeted, so the AI matches the way you actually run the business.

Workflow configured to your trade

We tune the answering flow, urgency cues, and where alerts land (text, email, or the inbox your team already watches) so it fits your process, not ours.

Clear handoff before you rely on it

Before go-live we agree on what counts as urgent, who gets notified, and how to flag anything that looks off in a transcript. You stay in control.

Pilot customers work directly with the founder during onboarding. No ticket queues, no guesswork, and you decide when the AI is ready to take live calls.

Start Free TrialPrefer guided setup? Book a demo

Assumption worksheet

Sketch your own missed-call math

Plug in your own numbers and decide whether a pilot is worth testing. Nothing here is a guarantee or an industry average.

Missed-Call Assumption Worksheet

Plug in your own numbers to size up a pilot.

After-hours calls / week
5
Job value you enter
$4.2k
At-risk calls / week
2

Plan comparison

At-risk calls / month

9

Starter plan (100 calls included)

$49/mo

Calls to protect / week

Your input

Per-call overage after included

$0.99/call

Use your numbers to decide whether a pilot is worth testing.

Numbers pencil out? Try it for 14 days.

Plans from $49/mo. No charge during the trial, card on file. Cancel anytime.

Start 14-Day Free Trial

FAQ

Frequently Asked Questions

What happens during the 14-day free trial?
We set up your AI phone agent with your business name, hours, services, and service area. You forward your after-hours calls to us and see real results, including captured emergencies, appointment requests, and full transcripts, before paying anything.

No charge during the trial, card on file. Cancel anytime.

Start 14-Day Free Trial
Can callers tell they’re talking to AI?
In most cases, no. Our AI uses natural conversation in your brand's voice. Don't take our word for it. Click "Talk to Our AI Live" at the top of this page, or call (818) 578-4783 and judge for yourself.
How is this different from Smith.ai, Ruby, or Goodcall?
Those are generic answering services that serve law firms, dentists, and everyone else. We’re built exclusively for emergency home services. Our AI knows HVAC error codes, plumbing emergencies, and electrical hazards. It triages emergencies vs. routine calls and alerts your team for urgent follow-up. No generic service does that. And we cost a fraction of the price.
How long does setup take?
Setup is guided by our team after your pilot intake. We handle the technical configuration. You tell us about your business, hours, and service area.
Does it work with my existing software?
OnCrew works standalone at launch. During setup, we help route summaries and urgent alerts into the workflow your team already uses, with no platform switch required.
What if I go over my call limit?
Overage calls are $0.99 each, still under $1 per call. You’ll get a notification at 80% so there are no surprises.
Can I cancel anytime?
Yes. Month-to-month. No contracts, no cancellation fees. Cancel with one click from your dashboard.

Still have questions?

Call us: (818) 578-4783

Get Started

Tonight, someone in your service area has an emergency.

Your voicemail, or your AI call handler? One emergency job can outweigh a year of OnCrew.

Plans from $49/mo.100 calls included.14-day trial.

Start 14-Day Free TrialCall AI Demo

Demo line: (818) 578-4783

Uses your microphone. Hear Sarah handle an emergency call.

Prefer guided setup? Talk to us
14-day free trialNo charge todayGuided setupCancel anytime