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Built for Housecall Pro Contractors

Housecall Pro Answering ServiceAn AI Receptionist for Housecall Pro That Answers 24/7 and Hands Off to Your Team

OnCrew is an AI receptionist for Housecall Pro contractors. It picks up 24/7 in your company name, captures intake, classifies emergency versus routine, and hands off a structured payload plus transcript to your team. Assisted setup is available today and our team wires the bridge for you. A native Housecall Pro API is on the Q3 2026 roadmap.

Reviewed May 2026|Assisted setup today, native API Q3 2026 roadmap|Webhook export on Multi-Truck
Prefer to call?+1 (818) 578-4783
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The honest answer

How OnCrew works with Housecall Pro today

OnCrew is an AI receptionist for Housecall Pro contractors. Today, the connection runs through assisted setup: during onboarding the OnCrew team configures the bridge for you using webhooks plus a structured call and handoff payload. A native Housecall Pro API is on the Q3 2026 roadmap and is not shipped yet. A webhook export is available on the Multi-Truck plan for custom systems, and native Google Calendar sync is live today. Your team still owns dispatch, ETA, scheduling, and field decisions. OnCrew captures and hands off the call.

Housecall Pro Integration Status, Stated Plainly

We frame every CRM the same way: assisted setup today, native API coming Q3 2026, and a webhook export available on the Multi-Truck plan. No overclaiming.

Available today

Assisted setup (we wire it for you)

During onboarding, the OnCrew team configures the bridge between OnCrew and your Housecall Pro workflow using webhooks plus a structured call and handoff payload. You do not build anything. We set up the intake fields, urgency rules, and the handoff path your office actually uses.

Q3 2026 roadmap

Native Housecall Pro API (coming, not shipped)

A native Housecall Pro API integration is on the public OnCrew roadmap for Q3 2026. It is not shipped yet. Until it ships, the assisted-setup bridge above is how Housecall Pro contractors run OnCrew today.

Multi-Truck plan

Webhook export for custom systems

On the Multi-Truck plan, OnCrew can export each captured call to a webhook so your team can route the structured payload into Housecall Pro or any custom system you maintain.

Live today

Native Google Calendar sync

Native Google Calendar sync is live today. Appointment-request details captured on a call can flow to your calendar for the office to confirm, schedule, and dispatch.

How the Housecall Pro Answering Service Works

1

Forward your line to OnCrew

Customers keep dialing your business number the same way. Calls roll into OnCrew when your office cannot pick up, including nights, weekends, and overflow.

2

AI answers and captures intake

OnCrew greets the caller in your company name, asks trade-specific intake questions, classifies emergency versus routine, and captures the address, contact, and the issue in the caller's own words.

3

Assisted handoff to your team

OnCrew sends a structured handoff payload plus full transcript to your on-call team. Your office still owns dispatch, ETA, scheduling, and the field decision inside Housecall Pro.

See how trade-specific intake plays out on the plumbing answering service page, or explore every connector on the integrations hub.

What OnCrew Captures and Hands Off

Every call produces a structured payload your office can act on inside Housecall Pro. Your team still owns dispatch, ETA, and scheduling.

  • Caller name and best callback phone number
  • Service address and where the issue is located
  • The job request and the issue in the caller's own words
  • Emergency versus routine classification for your urgency rules
  • Appointment-request details for Google Calendar handoff
  • Full call transcript and AI summary for your on-call team

Simple Plans for Housecall Pro Shops

Pick the included call volume that matches your shop. Overage calls are $0.99 each. The webhook export for custom routing is on the Multi-Truck plan.

Starter

$49/mo

100 included calls

$0.99 per call after

Solo operators and small crews on Housecall Pro who need 24/7 pickup without staffing a phone seat.

Pro

$149/mo

400 included calls

$0.99 per call after

Growing Housecall Pro shops handling steady call volume across multiple trucks and seasons.

Multi-Truck

$349/mo

1,000 included calls

$0.99 per call after

Multi-crew operations that want full overflow coverage plus the webhook export for custom routing.

See full plan details on the pricing page or book a demo to see the assisted setup live.

Housecall Pro Answering Service FAQ

Does OnCrew integrate with Housecall Pro?+

OnCrew works with Housecall Pro contractors today through assisted setup. During onboarding, the OnCrew team configures the bridge between OnCrew and your Housecall Pro workflow using webhooks plus a structured call and handoff payload. We wire it for you, so you do not build anything. A native Housecall Pro API integration is on the public OnCrew roadmap for Q3 2026 and is not shipped yet. On the Multi-Truck plan, a webhook export is available so your team can route each captured call into Housecall Pro or any custom system. Native Google Calendar sync is live today.

Is there a native Housecall Pro API integration today?+

Not yet. A native Housecall Pro API is on the OnCrew roadmap for Q3 2026 and has not shipped. Today, Housecall Pro contractors run OnCrew through assisted setup, where our team configures the bridge during onboarding using webhooks and a structured handoff payload. Multi-Truck plans also include a webhook export for custom routing.

How does the assisted setup for Housecall Pro work?+

When you onboard, the OnCrew team configures the bridge for you. We set up the intake fields, the emergency versus routine classification, and the handoff path. Each captured call produces a structured payload plus a full transcript that reaches your on-call team. Appointment-request details can flow through native Google Calendar sync, which is live today. Your office still owns scheduling, dispatch, ETA, and the field decision inside Housecall Pro.

Can OnCrew send call data to Housecall Pro or a custom system?+

Yes, through the webhook export available on the Multi-Truck plan. Each captured call is sent to a webhook as a structured payload, which your team can route into Housecall Pro or any custom system you maintain. Until the native Housecall Pro API ships in Q3 2026, this webhook export plus the assisted-setup bridge is how call data moves into your workflow.

How much does the OnCrew answering service for Housecall Pro cost?+

OnCrew starts at $49 per month for 100 included calls on the Starter plan. Pro is $149 per month for 400 calls and Multi-Truck is $349 per month for 1,000 calls. Calls beyond your plan are $0.99 each. The webhook export for custom routing is on the Multi-Truck plan. There are no per-minute fees and no holiday surcharges.

Does OnCrew dispatch jobs or schedule appointments in Housecall Pro?+

No. OnCrew answers the call, captures intake, classifies urgency, and hands off a structured payload plus transcript to your team. Your office still owns dispatch, ETA, scheduling, pricing, and field decisions inside Housecall Pro. OnCrew captures and hands off the call so your team can act on clean information.

What about ServiceTitan, Jobber, and QuickBooks?+

OnCrew offers assisted setup today for ServiceTitan, Housecall Pro, Jobber, and QuickBooks. The OnCrew team configures the bridge during onboarding using webhooks plus a structured handoff payload. Native APIs for ServiceTitan, Housecall Pro, and Jobber are on the Q3 2026 roadmap and are not shipped yet. Native Google Calendar sync is live today, and a webhook export is available on the Multi-Truck plan for custom systems.

Put an AI Receptionist in Front of Your Housecall Pro Workflow

Start a 14-day free trial, or let our team walk you through the assisted setup so OnCrew captures the call and hands off clean intake to your office.

24/7 pickup in your company name
Assisted setup, we wire the bridge
Your team still owns dispatch and ETA
Prefer to call?+1 (818) 578-4783

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